Compliance & Documentation Software for
APD Providers

The system that knows which caregiver's CPR expires next month, which consumer is missing a quarterly, and which notes aren't compliant. Before your Qlarant reviewer finds out.

Built for Florida APD agencies · Book a guided walkthrough

One system for Florida APD iBudget agencies

Consumer & staff records
Scheduling & EVV
Billing & authorizations
Session notes & e-sign

Why Waiversoft

Built for the way Florida APD agencies work

Run consumers, staff, schedules, visits, notes, billing, and signatures from one system — with APD compliance built into every record.

Consumer management

Every consumer's record, in one place

Manage each iBudget consumer end to end — their details, support plan, service authorizations, documents, visits, session notes, and incident reports — with the APD Consumer Record Index built in and their audit-readiness always current.

  • One record per consumer — plan, authorizations, documents, visits, notes
  • The APD Consumer Record Index built in
  • Live audit-readiness on every consumer
Consumers · readiness
82%
18 consumers
Marcus Bell
Support plan · current
8/8
Eleanor Whitfield
Support plan · current
4/6
Devon Pierce
Quarterly auth · overdue
5/6

Staff management & scheduling

Keep every caregiver current and on schedule

Each caregiver gets a complete personnel file — screenings, trainings, certifications, and licenses — with every expiration tracked. Build their weekly schedule against each consumer's authorized units, and they clock in and out from their phone with verified location.

  • One file per caregiver, with renewal alerts before anything expires
  • Recurring schedules matched to authorized units
  • EVV clock-in and clock-out with verified location
Caregiver file
Level 2 Background Screening
Complete
CPR Certification
Expired
TB Test / Health Screening
Expiring
Zero Tolerance Training
Missing

Coworker · your AI documentation partner

Notes and reports, written for you

Coworker is your AI documentation partner. Caregivers dictate a visit and Coworker turns it into a finished session note; ask it for an incident or progress report grounded in the consumer's own record — then review, edit, and file it in a click.

  • Session notes from a dictated visit, tied to the EVV record
  • Incident and progress reports grounded in the consumer's history
  • You review and approve before anything is saved
Coworker
Draft a session note for Marcus — 45 min on money-management goals, went well.
Session note · Marcus Bell

Marcus worked on money-management goals for 45 minutes and made strong progress toward independent budgeting, staying engaged throughout the session…

Ready to save to record

Billing & e-sign

From the visit to the claim

Completed visits become the units you bill — checked against each authorization before anything goes out. Consents, agreements, and applications get signed inside Waiversoft with a full audit trail, attached to the record.

  • Units counted from actual clock-ins, not retyped
  • Claims checked against authorizations before they go out
  • Signed PDF + audit certificate on the record
Consent for Services
1 of 2 signed
Parent / GuardianSigned
ConsumerAwaiting
Signature
Maria G.

One system

Consumers, staff, visits, notes, billing, and signatures — together

No more spreadsheets for schedules, paper for notes, and a different login for every task. Every record, visit, note, claim, renewal, and signature lives in one system your whole team can trust.

39
APD documents tracked on a consumer record
4
Urgency buckets, from expired to 90 days
1
Readiness score for your whole agency

The platform

Everything an APD agency runs on, in one place

Consumer & staff records

One record per consumer and caregiver, with their full compliance picture attached.

Scheduling & EVV

Weekly schedules matched to authorized units, and verified clock-ins from the caregiver app.

Coworker — AI documentation

Dictated visits become session notes; incident and progress reports drafted from the record.

Billing

Delivered visits become claim worksheets, checked against authorizations.

E-sign & expiration tracking

Consents and agreements signed in-app; expiring documents grouped by urgency.

Audit readiness + packets

A live readiness score, plus a survey packet exported the moment a reviewer comes.

How it works

Up and running in three steps

01

Add your consumers and employees

Create a record for each person, with their authorizations and the APD document checklist already attached.

02

Upload documents and build schedules

Drop in certifications, screenings, and authorizations, then schedule caregivers against each consumer's units. Waiversoft tracks expirations automatically.

03

Run the day, stay ready

Caregivers clock in and dictate notes, Coworker writes them up, visits flow to billing, documents get signed — and a survey packet is one click away.

FAQ

Questions APD providers ask us

What is Waiversoft?

Waiversoft is all-in-one software for Florida APD iBudget providers. It runs consumer and staff records, scheduling, EVV clock-ins, session notes, billing, and e-signatures in one system — so the whole agency works from the same records and nothing is entered twice.

Who is Waiversoft built for?

Florida agencies serving iBudget waiver consumers — personal supports, life skills development, respite, residential habilitation, and the rest of the APD service menu. From a founding provider with three consumers to established multi-site agencies.

How does Waiversoft help with APD audits and provider discovery reviews?

Every consumer and employee record carries its APD document checklist with a live readiness score, so you can see exactly what's missing or expiring before a reviewer does. Visits, session notes, and signed documents are already on the record, and when a review is scheduled you export a complete, organized packet in one click instead of assembling binders.

What happens in a provider discovery review →
Can Waiversoft write session notes and incident reports?

Yes. Caregivers dictate the visit from their phone and Coworker, the AI documentation partner built into Waiversoft, turns it into a finished session note tied to that visit's EVV record. It also drafts incident and progress reports with the consumer's details already in context. You review every draft before it's saved.

Does Waiversoft handle billing and e-signatures?

Yes to both. Completed visits become the units you bill, checked against each consumer's authorization before a claim goes out. Consents, service agreements, and job applications are sent for e-signature and the signed copy lands on the right record automatically — no separate billing spreadsheet or DocuSign subscription.

Run the whole agency from one system.

Book a 20-minute walkthrough and see how agencies handle records, scheduling, EVV, notes, and billing in Waiversoft.