Pricing for Florida Waiver Providers
One plan. Every feature.
Waiversoft costs $20 per consumer per month for Florida APD iBudget providers. Office staff and caregivers are free.
$20per consumer / mo
See a demoWaiversoft
Everything a Florida APD agency runs on, in one plan.
$20per consumer / month
Unlimited office staff and caregivers
Records & compliance
- Consumer and employee records
- APD document checklists
- Expiration tracking and requests
- Incident reports
- E-sign
Operations
- Scheduling and EVV
- Visit notes with voice and AI
- Note review
- 837P claims and claim tracking
- Payroll
AI & apps
- Coworker AI assistant
- iPhone app for the office
- Caregiver app (web and iPhone)
- Spanish and Haitian Creole for caregivers
- BAA and two-factor sign-in
All 174 features
Every feature, everywhere
All of it is in the $20 plan. Hover or tap a feature to see what it does. Web works in any browser, on a computer or a phone.
| Web | App | |
|---|---|---|
| Dashboard & daily overview | ||
| Consumers, employees, hours delivered and audit readiness, compared with last month. | On the web | In the app |
| Every expired and expiring document across the agency in one list. | On the web | In the app |
| Records missing required documents, with how many are left. | On the web | Not available |
| Upcoming visits that don't have a caregiver yet. | On the web | Not available |
| Today's visits fill in as caregivers clock in; late visits show in red. | On the web | In the app |
| Recent changes across the agency. | On the web | Not available |
| Screens refresh on their own when someone else changes something. | On the web | In the app |
| Find any consumer, employee or document from the top bar. | On the web | Not available |
| In-app alerts with an unread count. | On the web | Not available |
| Consumer records | ||
| One record per person served: details, documents, visits and status. | On the web | In the app |
| Each record shows action needed, expiring soon or audit-ready. | On the web | In the app |
| Search, sort, pin, hide and reorder columns. | On the web | In the app |
| Keep discharged consumers on file and filter them out. | On the web | In the app |
| Medicaid ID, APD consumer ID, date of birth, gender, diagnosis and region. | On the web | In the app |
| Address suggestions as you type. | On the web | Not available |
| Set how far from the home a clock-in still counts as at the visit. | On the web | Not available |
| Each APD authorization with its service lines, units, dates and support coordinator. | On the web | In the app |
| Units and hours left this month and on the whole authorization. | On the web | In the app |
| Upload the authorization and the form fills itself for you to review. | On the web | Not available |
| Create the record straight from the authorization document. | On the web | Not available |
| Assign caregivers to a consumer before any shift exists. | On the web | In the app |
| Past visits with their notes, and upcoming shifts, on the record. | On the web | In the app |
| The person's goals in their own words, used to guide caregivers' notes. | On the web | In the app |
| Supports, activities, places and people, suggested from documents and notes and approved by the office. | On the web | In the app |
| Log incidents with type, what happened, status and history. | On the web | In the app |
| Download any incident report as a PDF. | On the web | Not available |
| Track the summary reports your services require. | On the web | Not available |
| Every change to a record, logged. | On the web | Not available |
| Employee records & compliance | ||
| A personnel file for every caregiver and staff member. | On the web | In the app |
| The job role sets which trainings and clearances are required. | On the web | In the app |
| Gives medication, drives people or uses their own car adds the matching documents. | On the web | Not available |
| Requirements due within a set number of days of hire. | On the web | Not available |
| Phone, email, languages, TRAIN user ID and hire date. | On the web | In the app |
| A photo that shows wherever the person appears. | On the web | Not available |
| Inactive caregivers lose access to the caregiver app. | On the web | In the app |
| See and assign the consumers each employee works with. | On the web | In the app |
| Optional: caregivers with expired or missing documents can't clock in. | On the web | In the app |
| Send a caregiver their login from their file. | On the web | In the app |
| Documents & expirations | ||
| Consumer and employee document checklists ready on day one. | On the web | In the app |
| Agency, solo provider or qualified organization, following Qlarant's lists. | On the web | Not available |
| PDF, JPEG or PNG up to 25 MB, straight into the right slot. | On the web | In the app |
| Take a photo of a paper document from the iPhone. | Not available | In the app |
| Documents turn amber 30 days before they expire and red after. | On the web | In the app |
| Expired, 0 to 30, 31 to 60 and 61 to 90 days. | On the web | Not available |
| One audit-readiness percentage for the whole agency. | On the web | In the app |
| Replacing a document keeps every earlier copy. | On the web | In the app |
| Excuse one person from a requirement and keep why. | On the web | In the app |
| Add the documents your agency tracks; archive the ones you don't. | On the web | In the app |
| Create, rename and reorder sections and move documents between them. | On the web | In the app |
| Colored labels to organize and find documents. | On the web | In the app |
| Files open through short-lived private links. | On the web | In the app |
| One secure link to upload missing documents, no account needed. | On the web | In the app |
| Employees are emailed for the new copy before a document expires. | On the web | In the app |
| Repeat the request every 3 days, week or 2 weeks until it's in. | On the web | In the app |
| Download a record's current documents as one ZIP with an index. | On the web | Not available |
| Scheduling | ||
| Month, week, day and agenda. | On the web | In the app |
| One row per caregiver: who's free, who's overbooked, what's unassigned. | On the web | Not available |
| Move a shift to another day or caregiver. | On the web | Not available |
| By consumer, employee, service or status. | On the web | In the app |
| Weekly series; change one visit or the whole series. | On the web | In the app |
| Warns before you double-book a caregiver. | On the web | In the app |
| See the units left after the shift before you save it. | On the web | In the app |
| Where the visit happens, carried onto the claim. | On the web | Not available |
| Manage shifts without losing history. | On the web | In the app |
| Enter times for a visit nobody clocked; marked office-entered. | On the web | In the app |
| Log a past visit, including weekly repeats. | On the web | In the app |
| Fix clock times after the fact; every change is logged. | On the web | In the app |
| Cap a caregiver's daily hours per service. | On the web | In the app |
| Caregivers ask to go over the limit; you approve or deny. | On the web | In the app |
| A service log for any visit. | On the web | In the app |
| Give Coworker a PDF, photo or spreadsheet and it books the shifts after you approve. | On the web | In the app |
| EVV & clock-in | ||
| Caregivers punch every visit. | On the web | In the app |
| Location is captured at clock-in and clock-out. | On the web | In the app |
| Each punch is compared with the consumer's approved area. | On the web | In the app |
| The approved area and the caregiver's position on a map. | On the web | In the app |
| The office sees how far from the visit each punch was. | On the web | In the app |
| Skip location for chosen services or caregivers. | On the web | In the app |
| Caregivers start an authorized visit that wasn't on the schedule. | On the web | In the app |
| Visit notes | ||
| Caregivers write the note after clocking in. | On the web | In the app |
| Caregivers talk; the AI cleans up the wording and structure, adding nothing. | On the web | In the app |
| Spanish or Haitian Creole stays as spoken, with one tap to translate to English. | On the web | In the app |
| One quick question per screen, then the AI writes the note from the answers. | On the web | In the app |
| Tap the supports given and how much help was needed. | On the web | In the app |
| Shorter, clearer or add something, with undo. It never invents the visit. | On the web | In the app |
| Ready-made templates for each iBudget service, based on Qlarant standards. | On the web | In the app |
| Change sections, voice and wording for your agency. | On the web | Not available |
| Flags notes that are too short, name no goal or repeat earlier notes. | On the web | In the app |
| Approve, edit or send notes back with a comment. | On the web | In the app |
| Optional: visits aren't billed until their note is approved. | On the web | In the app |
| Caregivers can't change a saved note unless it's sent back. | On the web | In the app |
| Unfinished notes are kept, encrypted, on the device. | Not available | In the app |
| Office staff can add or correct a visit's note. | On the web | In the app |
| Billing & claims | ||
| Pick dates and consumers; units come from real clock times. | On the web | In the app |
| Include or leave out individual visits. | On the web | Not available |
| Every claim line before you download, and why any visit was left out. | On the web | Not available |
| The electronic claim file for the Florida Medicaid portal. | On the web | In the app |
| A spreadsheet in the portal's order for keying claims by hand. | On the web | In the app |
| NPI, Medicaid provider ID, taxonomy and trading partner ID, entered once. | On the web | Not available |
| Stops unapproved notes, visits outside the authorization and over-limit time. | On the web | In the app |
| Dates, claim numbers and remittance references per visit. | On the web | In the app |
| Awaiting payment, paid and everything sent. | On the web | In the app |
| Submitted and paid visits drop out of future claim files. | On the web | In the app |
| Payroll | ||
| Payroll, billable revenue, margin and hours by week, employee and service. | On the web | In the app |
| Hourly, per visit, per day or salary, with a different rate per service. | On the web | In the app |
| Every rate change per employee, visible to admins only. | On the web | In the app |
| Weekly, every two weeks, twice a month or monthly. | On the web | In the app |
| Download payroll as a CSV. | On the web | Not available |
| Caregivers see their rate, estimated pay and past periods. | On the web | In the app |
| Caregivers download any pay period as an invoice PDF. | On the web | Not available |
| E-sign | ||
| Upload, add recipients, send secure links. | On the web | In the app |
| Signature, initials, date, text and checkboxes. | On the web | Not available |
| Recipients sign in the order you set. | On the web | Not available |
| On any device, from the link. | On the web | Not available |
| Signers can attach documents you request. | On the web | Not available |
| Save layouts and reuse them. | On the web | In the app |
| One click sends a document's template to the employee or consumer. | On the web | In the app |
| The signed PDF lands in the right slot on the record. | On the web | In the app |
| Every signed PDF ends with an audit page. | On the web | In the app |
| See who has signed and who hasn't. | On the web | In the app |
| Coworker, the AI assistant | ||
| Plain-English questions answered from your own records. | On the web | In the app |
| Coworker shows what it will change before anything happens. | On the web | In the app |
| Drop in PDFs or photos; it reads them and files each one. | On the web | In the app |
| Missing and expiring documents across every record. | On the web | In the app |
| Visits missing notes, unverified visits, caregiver hours and authorizations running out. | On the web | In the app |
| Suggests who can cover an open shift. | On the web | In the app |
| Shows what would block a billing batch. | On the web | In the app |
| Letters, policies, reports and forms on your letterhead, with tables and charts. | On the web | In the app |
| Highlight text and ask for shorter, clearer or more formal. | On the web | In the app |
| Download, print, save to a record or send for signature. | On the web | In the app |
| Talk to Coworker; it confirms before changing anything. | On the web | In the app |
| Scheduled checks, like a Monday compliance review. | On the web | In the app |
| Teach Coworker your agency's procedures. | On the web | Not available |
| Answers how-to questions and opens a support request. | On the web | In the app |
| Personal details are masked before they reach the AI. | On the web | In the app |
| Caregiver app | ||
| Caregivers see only their own visits, with the next one up top. | On the web | In the app |
| Their assigned clients and visits. | On the web | In the app |
| Units and hours left per service. | On the web | In the app |
| Rate, estimated pay and paydays. | On the web | In the app |
| Switch between the agencies they work for. | On the web | In the app |
| Note helpers in English, Spanish or Haitian Creole. | On the web | In the app |
| A phone-friendly web app, no download needed. | On the web | Not available |
| The same app on the App Store. | Not available | In the app |
| Office on the iPhone | ||
| Records, schedule, Coworker, e-sign, billing, payroll and more. | Not available | In the app |
| Readiness, expiring documents, today's shifts and open signature requests. | Not available | In the app |
| Send claim files and audit packages by AirDrop, Files or Mail. | Not available | In the app |
| Change agency preferences and invite teammates from the phone. | Not available | In the app |
| Alerts | ||
| Every morning: what expired, what's expiring and what's been requested. | On the web | Not available |
| A caregiver hasn't clocked in 15 minutes after the start. | On the web | In the app |
| Still clocked in an hour after the end. | On the web | In the app |
| A punch outside the approved area. | On the web | In the app |
| Blocked by missing documents or the hour limit. | On the web | In the app |
| A note needs approval, or there's no note three hours after the visit. | On the web | In the app |
| A requested document arrived, or a signature finished or was declined. | On the web | In the app |
| Email, iPhone or both; admins only or the whole office. | On the web | In the app |
| Schedule changes, notes sent back and extra time answered. | Not available | In the app |
| Emails and phone alerts never include client information. | On the web | In the app |
| Security & HIPAA | ||
| Sign our Business Associate Agreement in the app and download it. | On the web | Not available |
| Codes from an authenticator app. | On the web | In the app |
| The app locks in the background and hides itself in the app switcher. | Not available | In the app |
| Staff can't change settings or billing or permanently delete. | On the web | In the app |
| Their own shifts and clients, nothing else. | On the web | In the app |
| Each agency's data is kept separate in the database. | On the web | In the app |
| Every view, download, upload, change and export is recorded and can't be edited. | On the web | Not available |
| Signed out after 30 minutes without activity. | On the web | Not available |
| In transit and at rest, on U.S. data centers. | On the web | In the app |
| See where you're signed in and sign out. | On the web | Not available |
| Removing a teammate signs them out everywhere. | On the web | In the app |
| Agency & team | ||
| Invite admins and office staff by email. | On the web | In the app |
| Your name and logo across the app and documents. | On the web | In the app |
| Switches for scheduling, EVV, visit notes, the caregiver app and alerts. | On the web | In the app |
| Per device. | On the web | In the app |
| Step-by-step guides and answers. | On the web | Not available |
| Release notes in the app. | On the web | Not available |
| Reach a person by email. | On the web | Not available |
Add what your agency needs
Extra tools, switched on for your agency when you want them. Ask about them in your demo.
Add-on
Qlarant audit tools
Get ready for your Qlarant review
- Audit package laid out like Qlarant's checklists
- To-fix list with Qlarant alert items first
- Pre-review lists and copied-note flags
Available withWaiversoft
Add-on
Caregiver talent pool
Find caregivers to hire
- Search by role, city or language
- Contact details for each caregiver
- Saved candidate lists
Available withWaiversoft
Simple pricing, by the numbers
One price per person you serve. Nothing per user.
Your consumers
Each person you serve is one seat.
$20 each
Per consumer, per month. Every feature included.
Add-ons
Optional, when your agency wants them.
FAQ
Questions about pricing
What does Waiversoft cost?
$20 per consumer per month, billed monthly. Every feature on this page is in that one plan.
Do caregivers or office staff cost extra?
No. You pay per consumer, not per user. Invite as many office staff and caregivers as you need.
Can I cancel?
Yes. Cancel from Settings and your plan runs to the end of the month you've paid for.
What is an add-on?
The Qlarant audit tools and the caregiver talent pool are switched on for your agency when you want them. Ask about them in your demo.
Is there an Android app?
Caregivers on Android use the caregiver app in their phone's browser. The office and caregiver apps for iPhone are on the App Store.
Do you sign a BAA?
Yes. An admin signs our Business Associate Agreement in Settings and downloads the signed copy.
Free walkthrough, no commitment
Let's talk
See a demo and we'll walk you through Waiversoft with your agency in mind, and tell you exactly what it would cost for your consumers.