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Clock in, clock out and write the visit note

What a caregiver does in the mobile app for each visit, and what the office sees.

Updated September 2026

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Scheduling & EVV ยท How-to ยท updated Sep 6, 2026

Caregivers use the WaiverSoft app on their phone. After the portal invite they see only their own shifts.

  1. 1Open today's shift and tap Clock in when the visit starts. The app records the time and, if allowed, the location.
  2. 2At the end, tap Clock out and write the visit note. The note is what APD reads, so it should say what was done and how the person responded.
  3. 3Done. The office sees the punches and the note on the shift, and the visit becomes eligible to send to iConnect.

Forgot to clock out?

An admin can fix the times on the shift from Scheduling. The change is logged.

Related

The paperwork ends here.

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