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Employee records and job roles

Why the job role matters, what an employee needs before their first shift, and how the portal invite works.

Updated September 2026

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Employees & compliance · How-to · updated Sep 6, 2026
Open Employees
  1. 1Employees → New employee. Enter the name as it appears on their background screening.
  2. 2Pick the job role. It decides which trainings and clearances the record requires.
  3. 3Set the hire date. Several requirements are due within a number of days of it.
  4. 4Upload what you have; the checklist shows what's still missing.

The caregiver portal

Once the employee has an email on their record, an admin can invite them to the caregiver portal from the record. They log in on their phone, see their shifts, clock in and out, and write visit notes. They never see other records.

Only an admin can change an employee's email once set, because the email is the identity the portal invite goes to.
Related

The paperwork ends here.

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