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Getting ready for an APD survey

A short routine that keeps the agency audit-ready all year instead of the week before.

Updated September 2026

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Employees & compliance ยท Guide ยท updated Sep 6, 2026
  1. 1Every morning: open the digest email or the dashboard. Clear anything expired first, then anything expiring within 30 days.
  2. 2Every week: open Incomplete records and close the gaps. Use Request documents for anything you need from a caregiver.
  3. 3Every month: check the Authorizations tab on each consumer against their current APD service authorization.
  4. 4Before the surveyor arrives: open each record's document history to confirm nothing was replaced without a reason, and print or export what they ask for.

What the surveyor sees

Records, documents and the audit log. The audit log shows who viewed, uploaded, replaced or deleted each document and when, which answers most questions before they are asked.

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