Who's where, and when
Waiversoft is where you book every caregiver visit and where caregivers clock in and out from their phone. Each punch records the time and location and is checked against the consumer's approved area, so the office knows which visits really happened.
Part of every Waiversoft plan · See pricing
How it works
Book the week, see it happen live, and keep a clean record of every visit for billing and review.
Booking shifts
Clock-in from the phone
You're about 0.4 mi from Marcus Bell's approved location. You can still record this visit — your agency will see the distance.
Today, live
2 working of 6 scheduled today · 11:40 AM
Hour limits
Your agency allows 8h a day of Personal Supports with this consumer.
“Marcus's doctor appointment ran late; we're still at the pharmacy.”
Also in scheduling
One row per caregiver on the web: who's free, who's overbooked and what's unassigned. Drag a shift to another day or caregiver.
Enter the times for a visit nobody clocked. It's marked office-entered.
Log a visit that wasn't on the schedule, including weekly repeats.
Fix clock times after the fact. Every change is logged.
Download a service log for any visit.
The office sees how far from the visit each clock-in and clock-out was.
Manage shifts without losing their history.
Book, edit and review shifts from the Waiversoft iPhone app.
Getting started
On each consumer, set how far from the home a clock-in still counts as at the visit.
Add shifts or weekly series. The units left show as you book, and double-bookings are flagged.
They sign in on the iPhone app or a phone browser, see only their own shifts and clock in at the visit.
FAQ
No. Waiversoft keeps your agency's own record of each visit: who clocked in, when, and how far from the consumer's approved area. Keep doing whatever APD requires of you for state EVV and service documentation.
The office is alerted when a visit hasn't started 15 minutes after its start, or a caregiver is still clocked in an hour after the end. An admin can complete the visit with the right times; it's marked office-entered, and every time correction is logged.
No. Caregivers can use the Waiversoft iPhone app or the caregiver app in any phone browser, including on Android phones. Nothing to install for the browser version.
Yes. The caregiver is told how far they are from the approved area and confirms, and the office sees the distance on that punch. You can also turn location off for chosen services or caregivers.
Scheduling and clock-in are part of the one Waiversoft plan, $20 per consumer per month. Office staff and caregivers are free.
Book a 20-minute walkthrough and see how agencies handle records, scheduling, EVV, notes, and billing in Waiversoft.