The Waiversoft platform
Waiversoft is the system a Florida APD iBudget provider runs on: consumer records, caregiver files, scheduling and clock-in, visit notes, billing, e-sign and payroll, all reading from the same records. A visit is entered once and shows up everywhere it counts.
Part of every Waiversoft plan · See pricing
Core features
Every part of the work an APD reviewer looks at, and the parts that get you and your caregivers paid.
One record per person you serve: the APD document checklist, the service authorization with units left, visits, notes guidelines and incident reports.
Learn moreA personnel file per caregiver with the trainings and clearances their role needs, expiration alerts and renewal requests by email.
Learn moreShifts booked against authorized units, and caregivers clocking in and out from their phone, checked against the visit area.
Learn moreCaregivers write the note at the visit by talking, guided questions or typing. The office checks it and approves the visit.
Learn moreDelivered visits become iBudget claims, checked before you bill, with an 837P file for the Florida Medicaid portal.
Learn moreConsents, agreements and staff forms signed from a link, with the signed PDF filed to the right record.
Learn morePay worked out from approved visits and each service's rate, exported as a spreadsheet or a NACHA file for direct deposit.
Learn moreHow it fits together
Each step reads what the step before it recorded, so nobody types the same visit into three systems.
The consumer's service lines and units, typed in or read from the authorization PDF.
Shifts show the units left before you save them.
The caregiver punches in and out at the visit.
Written at the visit, built from the person's goals.
The office checks the note and approves the visit.
Units come from the visit's times onto the claim file.
Approved visits are paid at the service's rate.
The approval in step 5 is what releases the visit to payroll, and you can require it before billing too. A visit that's missing a note, a clock-out or an approval shows up as a flag before the claim file is made, not after it's denied.
Across the whole platform
Ask about your records in plain language, file documents, draft letters and reports. It shows what it will change before anything happens.
Records, the schedule, Coworker, e-sign, billing and payroll from the Waiversoft iPhone app.
Caregivers see only their own shifts and consumers, on iPhone or in any phone's browser.
Caregivers get note helpers in English, Spanish or Haitian Creole.
A BAA with your agency, two-factor sign-in, encryption, and an audit log of every view and change.
APD checklists for agencies, solo providers and qualified organizations, following Qlarant's lists.
Build the reviewer's package for the sampled records. Switched on for your agency when you want it.
Visits not started, missed clock-outs and notes waiting, by email or iPhone, with no client details in them.
Getting started
Pick your provider type and services, and Waiversoft loads the APD checklists that match.
Start consumers from their authorization PDFs, add caregivers and invite them to the caregiver app from their file.
Schedule, clock in, write and approve notes, then bill and pay from the same records.
FAQ
Florida APD iBudget waiver providers: agencies, solo providers and qualified organizations, from a first consumer to a full caseload.
No. Every feature on this page is in one plan, $20 per consumer per month. Office staff and caregivers are free. The Qlarant audit tools and the caregiver talent pool are add-ons.
Yes. The office has an iPhone app, and caregivers use the Waiversoft app on iPhone or the caregiver app in any phone's browser.
Upload documents into each record's checklist, start consumers from their authorization PDFs, and give Coworker a roster as a PDF, photo or spreadsheet to build the schedule after you approve it.
Each agency's data is kept separate, encrypted and stored in the U.S. We sign a BAA with your agency, and every company that handles client records has signed one with us.
See all 173 features in the plan.
Compare all featuresBook a 20-minute walkthrough and see how agencies handle records, scheduling, EVV, notes, and billing in Waiversoft.