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Life Skills Development 2 · T2021

Supported Employment job coaching and T2021 hours

Waiversoft runs Life Skills Development 2 (Supported Employment) for APD providers: book job-coaching visits against the T2021 authorization, let job coaches clock in and write a note about the job tasks, coworkers and supervisor, keep the Employment Stability Plan current, and bill each visit in the line's own unit.

Part of every Waiversoft plan · See pricing

Today · Job coaching
Clocked in 9:02 AM
PN
Priya Natarajan
Job coach · Carlos Mendoza
Service
T2021UCHI · Individual
Time
9:00 AM – 1:00 PM
Place of service
Other (99)
Units
16 quarter hours
Bayview Hardware · stocking and price checks
Units left on this line · Oct48

How it works

Job coaching happens at work. The paperwork follows it there.

Supported Employment has its own units, its own place of service, its own note and its own documents. Waiversoft handles each one.

Two codes, two units

Group by the hour, individual by the quarter hour

Supported Employment comes in two lines on the iBudget rate table: Group (T2021UC), billed by the hour, and Individual (T2021UCHI), billed by the quarter hour. Pick the service and its region and ratio from the rate table when you enter the authorization, and the line carries its rate and unit type from then on. Every visit is counted in that line's unit in scheduling, units left, billing and pay. Our iBudget waiver services overview covers what the service includes.
  • Hourly lines: 30 minutes or less rounds down, 31 or more rounds up
  • Quarter-hour lines: minutes ÷ 15, rounded to the nearest unit
  • Group ratios 1:1, 1:3, 1:5 and 1:6-8, each with its own rate
Service authorization · Marcus Bell
Supported Employment · Group
T2021UC · 1:3 Geographical Agency
Hour
58% left 2 h 40 min visit → 3 units
Supported Employment · Individual
T2021UCHI · Geographical Agency
Quarter hour
31% left 2 h 40 min visit → 11 units

Visits at the workplace

Clock in at the job site without false alarms

A consumer's approved visit area is drawn around their home, so a job coach punching in at the grocery store would read as away from the visit. If your coaching happens at work, turn off location for the T2021 services in Preferences: those punches save no location and raise no away warning, while Personal Supports and other home visits keep the check. Mark the shift's place of service as Other (99) and it goes onto the claim. See scheduling and EVV.
  • Location off for chosen services or chosen caregivers
  • Place of service picked per shift and carried to the claim line
  • Units left shown before you save each shift
Settings › Preferences
Turn off GPS for some services or employees
No location is saved and there's no “away from the visit” warning.
Services
T2021UC T2021UCHI S5130UC S5135UC
Supported Employment · Devon PierceLocation off
Personal Supports · Devon PierceAt the visit · 40 m

A note written for job coaching

The note asks about the job, not about the house

Waiversoft's Supported Employment note template walks the job coach through six steps: where the visit happened (job site, job interview, office or home), which job tasks and supports they gave and how much help was needed, the employment goals worked on, how the person did with coworkers and the supervisor, health and safety, and what to try next time. With guided notes on, Coworker writes the note from the answers for the coach to review. More on visit notes.
  • Supports to pick: job tasks, following the schedule, getting to work, workplace safety, job search…
  • Level of help per support, from "did it on their own" to "physical help"
  • The person's own words about work, quoted in the note
Guided note · Step 2 of 6
What did you support Jean-Pierre with at work?
Job tasksFollowing the scheduleTalking with coworkersTalking with the supervisorGetting to workWorkplace safetyJob search
Talking with the supervisor · how much help?
Did it on their ownReminderVerbal guidancePhysical helpDone by me
Next: employment goals, then how he responded at work

LSD 2 documents

The Employment Stability Plan and coach trainings, on the checklist

Once your agency has chosen its provider type, a consumer with a T2021 line on an active authorization gets the Employment Stability Plan on their checklist, with its expiration tracked, plus the Monthly or Quarterly Summary your agency uses and the Annual Report. Mark a staff member as providing LSD 2 and their file adds the Supported Employment Pre-Service Training and the 8-hour Annual In-Service Training.
  • On consumers, turned on by the authorization's T2021 lines
  • Amber 30 days before a document expires, red after
  • Only an admin can change which services a person is tagged with
Eleanor Whitfield · LSD 2 Supported Employment
Employment Stability Plan
Current
Monthly Summary · Sep
Due soon
Annual Report
Current
Job coach · Angela Morris
Supported Employment Pre-Service Training
On file
Annual In-Service Training (8 Hours)
Missing

Also for Supported Employment

The everyday details of a job-coaching week

Daily hour limits

Cap the hours a job coach can clock per day on the T2021 codes. Time over the limit waits for your approval before it's billed.

Unscheduled visits

A shift moved at the last minute? Unless you switch it off, coaches can start a visit that wasn't on the schedule, on a service authorized today.

Note quality flags

Notes that are too short, name no goal or repeat earlier notes are flagged before you approve them.

Approve before billing

Optional: visits aren't billed until their note is approved.

Pay by service

Give job coaches a different pay rate for Supported Employment than for their other services.

Note helpers in three languages

English, Spanish or Haitian Creole for the coach; the saved note can be translated to English with one tap.

Getting started

Set up Supported Employment in an afternoon

01

Enter the T2021 authorization

Pick Group or Individual, the region and ratio from the rate table, or attach the authorization PDF to Coworker and approve what it reads.

02

Tag your job coaches

Mark who provides LSD 2 so their trainings show up, and turn off location for T2021 if your visits happen at work.

03

Coach, approve, bill

Coaches clock in and write the note; you approve it, then download the 837P claim file or the claim entry worksheet.

FAQ

Questions about Supported Employment in Waiversoft

How does Waiversoft count units for Group and Individual Supported Employment?

Each authorization line has a unit type from the rate table. T2021UC (Group) counts whole hours: 30 minutes or less rounds down, 31 or more rounds up. T2021UCHI (Individual) counts quarter hours: the visit's minutes divided by 15, rounded to the nearest unit. The same count is used for units left, billing and pay.

Can job coaches clock in at the consumer's workplace?

Yes. The approved visit area is set around the consumer's home, so for work-site coaching you can turn off location for the T2021 services in Preferences. Those punches then save no location and give no away warning. If you leave location on, every punch shows how far it was from the home.

Which Supported Employment documents does Waiversoft track?

For the consumer: the Employment Stability Plan, the Monthly or Quarterly Summary (your agency picks which) and the Annual Report. For staff providing LSD 2: the Supported Employment Pre-Service Training and the 8-hour Annual In-Service Training. They appear once your agency has chosen its provider type, and you can add your own document types.

Can we change the Supported Employment note template?

Yes. Every agency starts with it, and you can change its sections, voice and wording for your agency in Settings › Visit notes on the web.

What does it cost?

Supported Employment is part of the one Waiversoft plan, $20 per consumer per month. Office staff and job coaches are free.

More of the Waiversoft platform

Consumer recordsPlans, authorizations, notes and documentsCaregiver filesScreenings and trainings, tracked before they expireScheduling & EVVShifts matched to authorized unitsVisit notesNotes checked for compliance before you approveBillingClaims checked against authorizationsE-signConsents and agreements signed in the appPayrollPay from approved visits, with direct deposit files

Run the whole agency from one system.

Book a 20-minute walkthrough and see how agencies handle records, scheduling, EVV, notes, and billing in Waiversoft.

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